Support Contact

Do you have technical questions regarding our software solutions?
CADENAS´ expert support team will be glad to help you!

Support request

Please take a look at our FAQs first,
you may already find the answer to your question there.

If not, we recommend to use our ticket system PARTconcept which
guarantees a speedy response to your support request.

You can submit support requests online at any time of the day.

Create support request »


Fon: +49 (0)821 2 58 58 2-0

Service Times

Monday - Thursday
07:30 a.m. - 12:00 a.m. and 01:00 p.m. - 04:30 p.m. (CET)

07:30 a.m. - 02:30 p.m. (CET)